Sometimes, despite the best intentions, there isn’t time to manage social media content. We understand that you need to work on the business, not necessarily in the business. LikeMind Media can support your marketing efforts by running your social media campaigns for you.
We need to understand how your business operates so that we can devise the right tone of voice and persona to use. But we also need to understand how the company works so that we can be part of your successful team. We take the responsibility of talking on behalf of you extremely seriously.
If you take our management services, you’ll have the benefit of trained social media experts delivering the strategy that we devise. We’ll ensure that there’ll be no gaps between strategy and delivery, implementing the strategy, and feeding back between teams on what’s working and what needs tweaking.
In line with the plan, the team will create exciting content that grabs attention and post based on statistical evidence from your audience: at the optimal time, with the best post types, on the right networks. We’ll proactively engage with your audience to engender conversations and help keep them involved with your brand. We’ll also manage any customer service issues and general enquiries that arise and work with your internal team to channel these to the right people so that they are dealt with swiftly.
Reactive > Proactive > Engagement